Configuration Settings
This information is for Program Managers or system administrators who are responsible for configuring the system in ProLink+.

ProLink+ includes a number of configuration settings, which helps ProLink and Agency system administrators set up the Agency Portal and Homeowner Portal to meet the specific business needs of each Agency. Some settings are configurable by the Agency, while others can only be seen and changed by ProLink. The table below describes the configuration settings that the Agency can view and update. During implementation, you will work with your assigned Principal Business Consultant to ensure all configuration settings are set up as needed.
Setting Name | Description | Default/Example Value |
|---|---|---|
AdminUserId | 1 | |
AllowDownloadOfUnscannedFiles | TRUE | |
AllowedFileTypesString | The extensions of the file types that can be uploaded. | tif;tiff;gif;jpeg;jpg;jif;jfif;jp2;jpx;j2k;j2c;fpx;pcd; png;pdf;bmp;txt;text;doc;docx;xls;xlsx;xml |
AllowOtherMortgageServicerOverride | When the config setting is FALSE, the system prevents users from advancing applications with an "Other" servicer to Stage 4 (Underwriting). When the config setting is TRUE, the Mortgage Info tab on the Edit Homeowner Application shows the Bypass Stage Validation checkbox when "Other" is selected for the servicer of mortgages 2, 3, or 4. When the checkbox is selected, users can advance applications even with the "Other" servicer selection. | FALSE |
ApplicationIntakeLandingPageMessage | ||
ApplicationLockoutStageNumber | If the user's security role includes the "Application - Modify Restriction After Stage Hand-Off" privilege, then the user cannot edit applications when they reach the stage number defined by this configuration setting, with the exception of notes, tasks, and contact attempts. | 4 |
ApplicationName | ProLink Plus | |
ApplicationUrl | https://uat.prolinkplus.prolinksolutions.com | |
AreAlertsEnabled | TRUE | |
AssignCloserStage | When the config setting has a value 1–8, the system will assign a user in the Closer role to applications in the stage represented by the number. Other values, such as 0 or blank, will result in no user being assigned in that role. | Defaults to 0 |
AssignCounselorStage | When the config setting has a value 1–8, the system will assign a user in the Counselor role to applications in the stage represented by the number. Other values, such as 0 or blank, will result in no user being assigned in that role. | Defaults to 2 |
AssignIntakeClerkStage | When the config setting has a value 1–8, the system will assign a user in the Intake Clerk role to applications in the stage represented by the number. Other values, such as 0 or blank, will result in no user being assigned in that role. | Defaults to 1 |
AssignUnderwriterStage | When the config setting has a value 1–8, the system will assign a user in the Underwriter role to applications in the stage represented by the number. Other values, such as 0 or blank, will result in no user being assigned in that role. | Defaults to 3 |
AutomaticallyPopulateRecertificationDueDate | When TRUE, the system populates the Recertification Due Date on automatically created disbursement records. When FALSE, the system does not populate the Recertification Due Date on automatically created disbursement records. | TRUE |
CDFExpenseSupport | When TRUE, the agency can queue, export, and import CDF records for eligible expenses. | FALSE |
DBReportTimeout | 1200 | |
DefaultHelpPage | The URL for the default Agency Portal help index page. | https://prolinkplushelp.prolinksolutions.com |
DefaultProLinkAuthenticationType | ||
DefaultState | 1 | |
EmailErrorsTo | ||
EnableCDFandExecutedAuthorizationFormZipFile | When TRUE, executed authorization forms are exported and packaged with the exported CDF. | FALSE |
EnableCopyCounselorOnMessageEmail | When TRUE, the system will copy the assigned counselor(s) on the Message Center emails to the applicant. | FALSE |
EnableEventErrorLogs | TRUE | |
EnableUnlockMessagingOnSend | When TRUE, sending a message to an applicant results in messaging being unlocked for an applicant. When FALSE, sending a message does not automatically unlock messaging. | TRUE |
EnvironmentLabel | The text that appears on the login screen and in the page header for the Agency Portal. | UAT |
FileRepositoryPath | ||
HFAAbbreviation | PLS | |
HFAAddress | 98 Inverness Dr E <br/>Englewood, CO 80112 | |
HFAEmailAddress | contact@prolinksolutions.com | |
HFAName | ProLink Solutions | |
HFAPhoneNumber | 877-237-3163 | |
HomeownerPortalMonthlyIncomeWarningThreshold | If the applicant enters an amount in the monthly income fields (for the homeowner or co-borrower) on the Financial Information screen in the Homeowner Portal that exceeds the value specified in this config setting, then the system presents a warning to the applicant. If the value for the config setting is less than or equal to zero, the warning is not displayed. | 5000 |
IsFileVirusScanningEnabled | TRUE | |
IsLoggingEnabled | TRUE | |
MaintenanceWindowEndDate | ||
MaintentanceWindowStartDate | ||
MaxFileSize | 52428800 | |
MaxOneTimeCatchUpAmount | 30000 | |
OverallProgramAbbreviation | The Agency's fund abbreviation or acronym that appears on the screen. | HAF |
OverallProgramName | Homeowner Assistance Fund Program | |
PasswordStrengthRegex | (?=.{8,})(?=(.*\d){1,})(?=(.*[A-Z]){1,}) | |
PortalApplicationURL | https://portal.uat.prolinkplus.prolinksolutions.com/ | |
PortalUserId | 2 | |
QAMode | FALSE | |
ReportFolderName | Reports | |
ScheduledTaskServiceUserId | 1 | |
SendPastDueAlert | TRUE | |
ShowInGridFilter | TRUE | |
ShowIsInternalApplicant | FALSE | |
ShowProgramDocuments | FALSE | |
SMTPDomain | ||
SMTPHost | ||
SMTPPassword | ||
SMTPUserName | ||
StartingBatchNumber | 10000 | |
SupportEmailAddress | support@prolinksolutions.com | |
TempFileDirectory | C:\Temp\ | |
ValidEmailDomains | prolinksolutions.com; | |
VirusFreeResultRegex | (?<=Detected:\s+)files\s-\s[0],\sobjects\s[0] | |
VirusScanEmailAlerts | support@prolinksolutions.com | |
VirusScanningTimeout | 10000 | |
VirusScanUtilityFileArgumentFormat | "{0}" | |
VirusScanUtilityPath | C:\Program Files\ESET\ESET Security\ecls.exe | |
VirusScanWorkingFolder | .\WorkingFolder |