View and Edit the Pre-Qualification Questionnaire for an Application's Program
The Pre-Qualification Questionnaire is a set of questions used to pre-screen applicants. If the applicant is not eligible based on the Pre-Qualification Questionnaire, the status automatically changes to Not Eligible. If the applicant is eligible, the status automatically changes to Pre-Qualified.
When the applicant answers the pre-qualification questionnaire through the Homeowner Portal, their answers are automatically logged in the Agency Portal. You can view, and if needed, edit the answers in the Agency Portal through the Pre-Qualification Questions screen.
The system includes a Pre-Qualification Questions screen for each program associated to the application.
Note
Most of the questions are customized based on the Agency and its program. An admin user with the appropriate security privileges can edit the questions through the ProLink Admin Edit Program - Questions tab.
Any additions or updates to the questions after the program has been associated to an application will not be reflected in the questions for the program associated to the application.
An exception is the figure presented in the question about total annual household income from all sources, which is determined by the property County and Total # of Persons Living at this Address fields on the Homeowner Application. If the county or number of persons changes, then the figure in the question also changes even if the question has been answered; once the application is submitted, the question is locked.